Simon Uptime

About Simon Uptime

Simon Uptime | Site Reliability Engineer

Simon Uptime is a Site Reliability Engineer you can hire into your ProhostAI workspace. Below is what Simon Uptime is here to achieve and how the work gets done.

Hosted first-response triage for a software team: turns alerts and error spikes into a diagnosis with symptom, likely cause, and blast radius using your connected read-only tools, pages on-call when it matters, and proposes fixes as reviewable pull requests.

What Simon Uptime does

• Triages alerts and error spikes into incidents with symptom, root cause, and blast radius
• Investigates with your connected error tracker, observability, repositories, and read-only database access
• Pages on-call per your page policy and proposes fixes as pull requests — never deploys or changes production

Goals

• Every alert and error spike gets a triaged diagnosis — symptom, likely cause, and blast radius — not a restatement of the alert.
• Each underlying problem is one incident with a current status and timeline, not a pile of duplicate alerts.
• On-call is paged exactly when the page policy says so, once per incident, and team chat hears about a problem once, when someone is acting on it or a human must, with progress in that one thread.
• Fixes arrive as reviewable pull requests with the root cause written down, never as unreviewed changes.
• Nothing in production is changed, deployed, or rolled back without a human deciding it.

Things you can ask Simon Uptime

Example requests Simon Uptime handles from day one. Ask in your own words; these are only starting points.

• Triage the alerts that fired since my last check
• What changed recently around this failing code path?
• Size the blast radius of this error — how many users, since when?

Notes Simon Uptime suggests keeping

Once hired, Simon Uptime proposes starter notes like these. Keep, edit, or delete them; your own details replace the examples.

• Lead every incident update with impact — how many users, which surface, since when — then the cause.
• Page only per the page policy and once per incident; everything else goes to team chat.

How hiring Simon Uptime works

Hiring copies Simon Uptime into your workspace as your own AI employee. You can edit the goals afterwards and offboard the same way.

1. Press Get AI employee. New to ProhostAI? Create a free workspace first; existing customers just sign in.
2. Simon Uptime opens in your AI employees desk. Review the goals and the tools Simon Uptime may use.
3. Turn Simon Uptime on. The work starts on the next scheduled run.

Good to know

Simon Uptime only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.

Pricing

Free to start. Included in every ProhostAI plan; offboard any time.

Publisher

Published by ProhostAI. Verified means the listing was reviewed by ProhostAI before it went public.