Overview
Property Notes are durable, free-form notes attached to a listing. Unlike tasks, they don't have a due date or status — they're standing context: "septic tank under the back deck," "neighbor sleeps until 10," "spare key behind the painting."
Notes show up where teammates need them — on the cleaning detail screen, on the task detail screen, and on the listing page itself.
Creating a note
Open Tasks → Notes. Click + New Note, pick a listing, and write the note. You can attach photos and tag the note by category (e.g., entry, utilities, pets).
Where notes appear
- Listing page — full list of notes
- Cleaning detail — relevant notes for that property surface in the side panel
- Task detail — same: notes for the related listing are visible while you work the task
Notes vs. AI memory
Notes are for human teammates. AI memory is for the AI. Some facts belong in both — for example, "code for the back gate is 1234" is a memory the AI uses for guests AND a note your cleaner needs. Add to both.
What's next?
- AI Memory - What ProhostAI uses to draft replies
- Subtask Templates - Reusable checklist building blocks