Overview
Connected Teams let you grant another ProhostAI account scoped access to part of your data — without actually adding their team to your account. Useful for outsourced operations: "give the cleaning company visibility into our properties' cleanings without giving them the inbox."
When to use it
- Outsourcing operations — cleaning, maintenance, or concierge agency
- Working with co-managers — you handle some properties, they handle others
- Owner partnerships — a property owner has their own ProhostAI account but you're the manager
For internal staff, use Roles & Permissions instead.
Setting up
Open Team → Connected Teams. Send a connection invite to the partner account. Once accepted, configure:
- Listings — which of your listings they can see
- Features — Inbox / Tasks / Cleanings, etc., scoped per their needs
- Permission level — read-only or write access
How team mentions work across accounts
When a teammate from a connected team is @mentioned in your conversation, they get notified — even though they're a member of a different account. The mention pool spans both accounts.
Revoking access
Either side can revoke at any time. Revocation removes data access immediately.