2N integration

Know your 2N door station is up — before a guest finds out it isn’t.

Connect your 2N account and the intercoms and door stations at your building entrances become visible devices in ProhostAI — live status and connection health next to your locks, with an alert the moment one drops offline.

Overview

A 2N door station guards the one door every guest has to get through first. Which is exactly why its failure mode is so painful: an intercom that quietly went offline on Tuesday becomes a guest standing in the street on Friday night, and you learn about both at the same time.

Connecting 2N to ProhostAI is about closing that visibility gap. Your intercoms and door stations sync in as devices with live status and connection health, and you assign each one to the listings behind it — so the entrance hardware shows up in the same dashboard as the unit locks, thermostats and noise sensors it works alongside.

From there, the building entrance is something you monitor rather than hope about. A dropped connection raises a disconnect alert with a guided reconnect flow; each device keeps a timeline of its events; and a status question — “is the street-door intercom at the Riverside building online?” — is something your AI employee answers from your phone, no 2N app required.

To be clear about today’s boundary: guest entry management for 2N systems — codes, buzz-in rules — stays in 2N’s own My2N platform. ProhostAI’s job here is the single pane of glass: every device a guest touches, one dashboard, nothing invisible.

What ProhostAI can do with 2N

With your 2N account connected and door stations assigned to listings, the entrance stops being a blind spot:

How to connect 2N

Connecting 2N takes a few minutes in the browser:

1. 1In ProhostAI, open Smart Devices and choose Connect account.
2. 2Pick 2N in the secure connection window and sign in with your 2N / My2N account credentials.
3. 3Your intercoms and door stations sync in as devices with live status and connection health.
4. 4Assign each door station to the listings behind it, with a name you recognize (Street door, Courtyard gate).
5. 5Disconnect alerts, the device timeline and AI status checks take it from there.

Good to know

Per-reservation entry codes and buzz-in settings for 2N systems are managed in the My2N platform today — ProhostAI gives you the single dashboard view of those entrances alongside your locks, thermostats and sensors.

A door station serving several rental units can be assigned to each of those listings, so every listing’s device view is complete.

Connected devices are a paid add-on billed per device.

The connection uses a secure, dedicated device-integration layer; ProhostAI never sees or stores your 2N account password.