Sensi integration

Guardrails for the thermostat that makes sense across many doors.

No more finding the Sensi at 60 with the windows open.

Sensi is what a lot of hosts install when the thermostat bill is multiplied by a whole portfolio. Connect your Sensi account and every one of those units gets the two things a rental actually needs: hard temperature limits during stays and eco settings the moment guests leave.

Overview

Every host with air conditioning knows the checkout-day discovery: the unit set to 60, fan on, door ajar, guests long gone. With one property it’s an annoyance; across ten doors it’s a real line on the power bill. Sensi thermostats — the Sensi and Sensi Touch models by Copeland, formerly Emerson — are a favorite fleet pick precisely because they’re affordable enough to put on every wall, and that’s exactly where ProhostAI picks up.

Connected through your Sensi account, each thermostat gets a per-listing minimum and maximum that holds no matter how the temperature gets changed. A setpoint cranked past your limits on the wall gets pushed back inside them automatically, and if you let guests adjust the temperature from their digital guidebook, those requests are clamped to the same range — the guardrail argument happens quietly, without a message or a house-rules debate.

The calendar handles the rest. When a stay ends, the listing falls back to eco setpoints instead of conditioning empty rooms; a lead time before the next check-in, the pre-arrival phase brings it back to comfortable so the walk-in impression is right.

Setup matches the budget positioning: sign in with your Sensi account, no hub, no API key. Thermostats sync in with connection status and you assign each to its listing — one unit or forty.

What ProhostAI can do with Sensi

Once your Sensi account is connected and thermostats are assigned to listings, this is what runs automatically:

Climate control

Hard limits on every unit — A per-listing min and max, enforced: a setpoint pushed past your range is moved back inside it automatically.“Nobody runs the AC below 68 at the beach house — not even in August.”
Empty means eco — After checkout, the listing drops to your away setpoints and stays there until the next arrival window.
Right temperature at walk-in — The pre-arrival phase starts a lead time before check-in — an hour by default — so guests arrive to comfort instead of a unit catching up.
Guest adjustments, within reason — Optionally let guests change the temperature from their digital guidebook — requests are rate-limited and clamped between your min and max.

Automation

Reservations drive the phases — Eco, pre-arrival and occupied flip on the actual booking dates — and follow along when dates change or a stay cancels.
Portfolio-ready by design — Each listing keeps its own schedule and limits, applied to its assigned thermostats — configure once per property, not once per booking.
Offline units get noticed — Every Sensi shows up as a device with its connection status, so a thermostat that dropped off WiFi is visible from the dashboard.

How to connect Sensi

Connecting Sensi takes a few minutes and happens entirely in the browser:

1In ProhostAI, open Smart Devices and choose Connect account.
2Pick Sensi in the secure connection window and sign in with your Sensi account credentials.
3Your thermostats sync in automatically with their connection status.
4Assign each thermostat to its listing — front unit, upstairs, casita.
5Set each listing’s eco, pre-arrival and occupied phases plus the min/max limits, and it runs from the next reservation on.

Good to know

WiFi Sensi thermostats — models such as the Sensi and Sensi Touch — connect through your Sensi account, with no hub and no API key.

Sensi is made by Copeland (formerly Emerson); if a unit is in your Sensi app with remote access, ProhostAI can manage it.

The eco, pre-arrival and occupied phases are each optional — some hosts run only the guardrails and the after-checkout eco drop.

Connected devices are a paid add-on billed per device — the per-device model scales the same way the hardware does.

The connection uses a secure, dedicated device-integration layer; ProhostAI never sees or stores your Sensi password.

Sensi integration FAQ

Yes. Connect your Sensi account and ProhostAI manages each thermostat from the booking calendar — eco between stays, comfortable before arrival, and held inside per-listing temperature limits during the stay.

You don’t have to remember to. When the reservation ends, ProhostAI moves the listing to your eco setpoints automatically — whatever the guest left the thermostat on stops mattering at checkout.

Yes, per listing. Adjustments inside your range are respected; a setpoint outside it is pushed back within the limits automatically, with no message sent to the guest. If you turn on guidebook thermostat control, those requests are clamped to the same range.

No. Sensi thermostats are WiFi devices — you sign in with your Sensi account in a secure connection window and they sync straight in. No hub, no API key.

Yes. Every thermostat in your Sensi account syncs in and gets assigned to its listing, and each listing keeps its own schedule and limits — one setup per property, applied to every future booking.