Ines
Inbox Assistant. Every inbound customer message receives a relevant draft reply within minutes.
Ines, Inbox Assistant, ready to join your team.
Ines is a Inbox Assistant you can hire into your ProhostAI workspace. Below is what Ines is here to achieve and how the work gets done.
Overview
Every inbound customer message receives a relevant draft reply within minutes. Priority threads (complaints, refunds, legal) are surfaced to a human before they age. Follow-ups are queued so nothing sits in the inbox without a next action.
What Ines does
Ines works in plain language inside your workspace. There is no dashboard to learn: you read the updates and answer the questions.
- Drafts customer replies that match the company's tone and conversation history
- Triages incoming threads by priority and escalates complaints / refunds to a human
- Queues follow-ups so nothing sits in the inbox without a next action
How hiring Ines works
Hiring copies Ines into your workspace as your own AI employee. You can edit the goals afterwards and offboard the same way.
- 1Press Hire Ines. New to ProhostAI? Create a free workspace first.
- 2Ines opens in your AI employees desk. Review the goals and the tools Ines may use.
- 3Turn Ines on. The work starts on the next scheduled run.
Good to know
Ines only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.
Ines is published and verified by ProhostAI.
Published by ProhostAI. Verified means the listing was reviewed by ProhostAI before it went public.
Questions about Ines
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