AI Employees
AI employees that monitor, decide, and follow through
Create specialized employees for guest messages, tasks, devices, cleanings, and operations. Give each one a role, schedule, tools, and boundaries, then review exactly what happened.
Build an employee with clear responsibilities
Define the role
Name the employee, describe what it owns, set its goals, and decide how it should communicate with guests and your team.
Choose when it runs
Run employees on a schedule, from an event, after a workflow, from a mention, or only when your team starts them manually.
Review the work
Track live status, inspect recent actions, and use shared memory so employees can operate from the same property and team context.
An AI Employee with a real job description
Give an employee a name, a title like "Guest Concierge," and a system prompt that sets its voice. Spell out its goals and responsibilities — answer in your tone, escalate refunds over $200, never promise late checkout — and exactly which tools it's allowed to touch.
Runs on a heartbeat, a mention, or a guest message
Give a "Turnover Watch" employee a 15-minute heartbeat on checkout days. @-mention an employee in team chat and it jumps in. Put one on Autopilot so it owns inbound guest messages, schedule another, or just hit "Run now." Heartbeats range from every minute to hourly.
Pick its voice; it keeps its own memory
Choose the voice each employee speaks in, so a guest-facing concierge sounds different from your internal ops employee. Each one also keeps its own memory — what it's learned about your properties, your tone, the quirks of unit 4B — so the more it works, the sharper it gets, no retraining.
Ready to add employees to your operation?
All the superpowers you get with ProhostAI
AI Workflows
Create AI-powered workflows that automate tasks like sending messages, creating cleanings, or notifying your team when events happen.
AI Messaging
AI replies to guests in your voice. Use Suggestions to review every reply, or turn on Autopilot for 24/7 coverage.
AI Memory
Self-improving AI Memory learns about your properties and communication style with no manual training required.
Cleanings
Automatically schedule cleanings after guest check-outs. Auto-assign cleanings to cleaners. Auto-notify guests about completed cleans.
Scheduled Messages
Create message rules that automatically send to guests on booking confirmation, check-in, and check-out.
AI Task Management
Automatically generate and manage tasks from guest messages and reviews. Auto-assign & Auto-notify team members about new tasks.
Upsells
Earn more revenue with automated upsells by filling gap nights and selling extra services.
Reviews
Write reviews for guests with AI. Automatically analyze reviews and generate maintenance tasks.
Guidebooks
Automatically create beautiful guidebooks with AI. Share them with your guests to provide a better experience and reduce questions.
Direct Booking
Launch your own professional booking website. Accept direct reservations with secure payments and real-time availability.
Guest CRM
Unified guest profiles with complete stay history, spending insights, and contact details across all your properties.
Multicalendar
View bookings, gaps, and guests across all your listings in one place on web and mobile.
Analytics Dashboard
Monitor response times, AI messaging performance, and cleaner ratings.
Mobile apps
Access all features on iOS and Android. Manage your business from anywhere.
Push Notifications
Never miss important updates, messages, or urgent tasks.
Team Collaboration
Team chat with real-time presence, typing indicators, read receipts, and group chats. Share photos and see related tasks.
Smart Devices
Connect 200+ smart-device brands. Automate guest access codes, temperature schedules, noise alerts, and device activity logs.
AI Phone
Voice calls inside your inbox. Recordings, transcripts, and AI summaries on every call.
Download the app
Get instant access to AI Employees on your mobile device. Available for iOS and Android.
