Scheduled Messages
Automated Guest Messaging
Create message rules that automatically send to guests based on booking events. Set up once and let your messages send themselves for booking confirmations, check-ins, and check-outs.
Effortless guest communication
Message rules
Create reusable message templates that automatically send based on booking events. Set up once and forget.
Booking confirmed
Instantly welcome guests with automated booking confirmation messages the moment they book.
Check-in messages
Automatically send check-in instructions with door codes, directions, and property details at the right time.
Check-out messages
Send check-out reminders with instructions to ensure smooth departures and turnovers.
Flexible timing
Send messages immediately, or schedule them hours or days before or after an event.
Per-listing rules
Apply message rules to specific listings or all properties. Each property can have unique messaging.
Dynamic variables
Use placeholders for guest names, dates, property details, and more that auto-fill for each booking.
Apply to existing
When enabling a rule, optionally apply it to all existing reservations—not just new bookings.
Enable & disable
Easily toggle message rules on or off with a single click. Pause messaging without deleting your templates.
Message tracking
View all scheduled and sent messages with status tracking—scheduled, sent, failed, cancelled, or paused.
Filter & search
Filter messages by source, status, or date range. Search across all your message rules instantly.
Multiple sources
Messages can come from templates, AI Autopilot, cleaning notifications, or upsell offers—all in one place.
Automate your messages today
All the superpowers you get with ProhostAI
AI Messaging
Automate guest messaging with AI-powered responses that sound just like you.
AI Autopilot
Reply to guest messages 24/7 with AI. Receive smartly escalated messages as needed.
Cleanings
Automatically schedule cleanings after guest check-outs. Auto-assign cleanings to cleaners. Auto-notify guests about completed cleans.
AI Task Management
Automatically generate and manage tasks from guest messages and reviews. Auto-assign & Auto-notify team members about new tasks.
Upsells
Earn more revenue with automated upsells by filling gap nights and selling extra services.
Reviews
Write reviews for guests with AI. Automatically analyze reviews and generate maintenance tasks.
Guidebooks
Automatically create beautiful guidebooks with AI. Share them with your guests to provide a better experience and reduce questions.
Guest CRM
Unified guest profiles with complete stay history, spending insights, and contact details across all your properties.
Multicalendar
View bookings, gaps, and guests across all your listings in one place on web and mobile.
Analytics Dashboard
Monitor response times, AI messaging performance, and cleaner ratings.
Mobile apps
Access all features on iOS and Android. Manage your business from anywhere.
Push Notifications
Never miss important updates, messages, or urgent tasks.
Team Collaboration
Internal messaging with real-time presence, typing indicators, read receipts, and group chats. Share photos and see related tasks.