Guest CRM
Guest CRM
Unified guest profiles with complete stay history, contact details, spending insights, and review history across all your properties.
Know your guests
Unified guest profiles
All guest information in one place—photo, email, phone, and address with one-click copy.
Complete stay history
View total stays, total nights, first stay and last stay dates for each guest.
Spending insights
Track total spend per guest to identify your most valuable customers.
Smart filtering
Filter guests by status (upcoming, staying, past), by listing, or search by name, email, and phone.
Flexible sorting
Sort by total stays, total nights, total spend, last stay, next check-in, or name.
Reservation drill-down
Click any reservation to view full details including listing, dates, and nights stayed.
Build better guest relationships
All the superpowers you get with ProhostAI
AI Messaging
Automate guest messaging with AI-powered responses that sound just like you.
AI Autopilot
Reply to guest messages 24/7 with AI. Receive smartly escalated messages as needed.
Cleanings
Automatically schedule cleanings after guest check-outs. Auto-assign cleanings to cleaners. Auto-notify guests about completed cleans.
AI Task Management
Automatically generate and manage tasks from guest messages and reviews. Auto-assign & Auto-notify team members about new tasks.
Upsells
Earn more revenue with automated upsells by filling gap nights and selling extra services.
Reviews
Write reviews for guests with AI. Automatically analyze reviews and generate maintenance tasks.
Guidebooks
Automatically create beautiful guidebooks with AI. Share them with your guests to provide a better experience and reduce questions.
Multicalendar
View bookings, gaps, and guests across all your listings in one place on web and mobile.
Analytics Dashboard
Monitor response times, AI messaging performance, and cleaner ratings.
Mobile apps
Access all features on iOS and Android. Manage your business from anywhere.
Push Notifications
Never miss important updates, messages, or urgent tasks.
Team Collaboration
Internal messaging with real-time presence, typing indicators, read receipts, and group chats. Share photos and see related tasks.