AI Phone

Guest calls, recorded and summarized in your inbox

Handle voice calls next to the guest conversation, with the same reservation context your team already uses. Every call can be linked, recorded, transcribed, and summarized automatically.

A complete call history
A complete call history
Review inbound and outbound calls across the account, filter by status or date, and share filtered views with the rest of your team.
Call from the conversation
Call from the conversation
Place outbound calls without leaving the inbox, choose the number you are calling from, and keep the result attached to the right guest thread.
AI receptionist voice
AI receptionist voice
Pick the voice persona, answer mode, and greeting before your AI receptionist takes its first call.

Bring calls into your guest workflow

📞

Connect a phone number

Use an existing number or add a new one, then route incoming calls to the right guest conversation whenever ProhostAI can match the caller.

🎙️

Call or answer from ProhostAI

Place outbound calls from a conversation and answer incoming calls in the app, without switching to a separate phone tool.

📝

Summarize the call automatically

After the call, ProhostAI adds the recording, transcript, summary, key points, and next steps to the conversation.

You decide when the AI picks up

You decide when the AI picks up

Let the receptionist back you up only after a missed call, cover after-hours, screen unknown callers, or answer everything. Known guests can still ring you directly.

An AI voice that sounds like your brand

Pick the accent and tone guests hear, then write the exact line the AI opens with. Every call starts on-brand without you recording anything.

An AI voice that sounds like your brand
Hands the call to a human when it matters

Hands the call to a human when it matters

When a call needs human help, the AI transfers it straight to the number you choose, so guests are never stuck with a bot on something urgent.

Ready to bring calls into your inbox?

All the superpowers you get with ProhostAI

AI Workflows

Create AI-powered workflows that automate tasks like sending messages, creating cleanings, or notifying your team when events happen.

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💬

AI Messaging

AI replies to guests in your voice. Use Suggestions to review every reply, or turn on Autopilot for 24/7 coverage.

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🧠

AI Memory

Self-improving AI Memory learns about your properties and communication style with no manual training required.

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🧹

Cleanings

Automatically schedule cleanings after guest check-outs. Auto-assign cleanings to cleaners. Auto-notify guests about completed cleans.

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Scheduled Messages

Create message rules that automatically send to guests on booking confirmation, check-in, and check-out.

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AI Task Management

Automatically generate and manage tasks from guest messages and reviews. Auto-assign & Auto-notify team members about new tasks.

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💰

Upsells

Earn more revenue with automated upsells by filling gap nights and selling extra services.

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Reviews

Write reviews for guests with AI. Automatically analyze reviews and generate maintenance tasks.

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📖

Guidebooks

Automatically create beautiful guidebooks with AI. Share them with your guests to provide a better experience and reduce questions.

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🌐

Direct Booking

Launch your own professional booking website. Accept direct reservations with secure payments and real-time availability.

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Guest CRM

Unified guest profiles with complete stay history, spending insights, and contact details across all your properties.

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📅

Multicalendar

View bookings, gaps, and guests across all your listings in one place on web and mobile.

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📊

Analytics Dashboard

Monitor response times, AI messaging performance, and cleaner ratings.

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📱

Mobile apps

Access all features on iOS and Android. Manage your business from anywhere.

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🔔

Push Notifications

Never miss important updates, messages, or urgent tasks.

👥

Team Collaboration

Team chat with real-time presence, typing indicators, read receipts, and group chats. Share photos and see related tasks.

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🔐

Smart Devices

Connect 200+ smart-device brands. Automate guest access codes, temperature schedules, noise alerts, and device activity logs.

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🦾

AI Employees

Named AI teammates with their own personality, goals, and heartbeat. Auditable runs, voice, and shared memory.

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Download the app

Get instant access to AI Phone on your mobile device. Available for iOS and Android.