Questions & answers
ProhostAI's Starter plan is free forever and includes cleanings, autopay, upsells (3% commission), and a Direct Booking Site (2% commission). The Pro plan is $15 per listing per month with all AI features, lower commission rates (2% upsells, 1% direct booking), and 200+ integrations. There's a $30/month minimum (2 listings). Smart Devices are a $5/device add-on. Enterprise pricing is custom for 50+ listings. Commission rates are plus standard Stripe payment processing fees.
Free plan: 3% commission on upsells, 2% on direct bookings. Pro plan: 2% on upsells, 1% on direct bookings. Enterprise: custom rates. All commissions are plus standard Stripe payment processing fees. Commissions only apply when you actually earn — no transactions, no fees.
Yes! Our Starter plan is free forever and includes AI guidebooks, automated cleaning scheduling with cleaner reminders and supply tracking, Cleanings & Tasks autopay, Upsells (3% commission), Direct Booking Site (2% commission), Team Chat, task manager, dashboards, mobile apps, and limited MCP access for AI agents. You also get a 14-day trial of Pro features (unlimited AI replies, AI Memory, AI Autopilot, and more). No credit card required.
Free includes cleanings, tasks, guidebooks, upsells (3% commission), Direct Booking Site (2% commission), Team Chat, and limited MCP access — no time limits. Pro adds all AI features (unlimited AI replies, AI Memory, AI Autopilot, AI Workflows, AI Reviews, advanced cleaning + task automations), lower commission rates (2% upsells, 1% direct booking), Smart Devices ($5/device add-on), 200+ integrations including Gmail/WhatsApp/SMS, full API/MCP/webhook access, and priority support.
Yes! ProhostAI has an official integration with Airbnb, allowing you to connect your account directly for seamless message syncing and automated responses. This official partnership ensures reliable, secure access to your Airbnb messages and listing data.
Setup takes just 1-2 minutes! Simply connect your Airbnb or property management system account, and ProhostAI will automatically sync your listings and messages. You can start using AI features immediately after connection.
No. Since ProhostAI is not considered a PMS, it won't switch you to the host-only fee model on Airbnb.
ProhostAI integrates with 200+ tools including major PMS platforms (Airbnb, Hostaway, Guesty, OwnerRez, Hospitable), messaging channels (Gmail, WhatsApp, SMS, Slack), payment processors (Stripe), and more. The Pro plan unlocks full API, MCP, and webhooks for custom integrations.
Absolutely! With AI Messaging Autopilot (Pro plan), you have full control over when the AI responds automatically. You can set it to assist 24/7 or customize schedules based on your availability and preferences.
ProhostAI helps you earn more in three ways. (1) Upsells: gap nights, early check-ins, late check-outs, and extra services — boost revenue by up to 10%. (2) Direct Booking Site: launch your own site to capture bookings outside Airbnb (2% commission on Free, 1% on Pro). (3) AI-powered reviews and faster guest communication improve your ratings, increasing visibility and bookings.
You can easily adjust your subscription at any time, whether your business is growing or downsizing. Simply add or remove listings from your account, and your billing will adjust automatically.
Yes! You have full control over which listings you want to connect to ProhostAI. You can start with one property and add more as you go.
Yes! ProhostAI supports connecting multiple Airbnb accounts and multiple property management system accounts to manage all your properties from one dashboard.
Absolutely! You can cancel or change your plan at any time. No contracts or hidden fees. If you cancel Pro, you'll automatically revert to the free Starter plan.