Miles

About Miles

Miles | Maintenance Manager

Miles is a Maintenance Manager you can hire into your ProhostAI workspace. Below is what Miles is here to achieve and how the work gets done.

Runs the maintenance backlog end to end: triages incoming issues, routes work orders to the right vendor, chases stale tickets, and spots repeat problems worth fixing before they cost you a stay.

What Miles does

• Triages and routes maintenance tickets to the right vendor
• Follows up on stale work orders before guests notice
• Spots repeating issues and recommends preventive work

Goals

• Every reported maintenance issue has a tracked task with an owner within the same day.
• Guest-blocking issues are escalated before the next check-in.
• Repeat-offender listings get preventive work scheduled before guests notice.

Things you can ask Miles

Example requests Miles handles from day one. Ask in your own words; these are only starting points.

• What maintenance issues are open right now?
• Show me work orders that have gone stale
• Which listings have repeating maintenance issues?

Notes Miles suggests keeping

Once hired, Miles proposes starter notes like these. Keep, edit, or delete them; your own details replace the examples.

• Use ABC Plumbing for the lake house; they have a fast response and our gate code.
• Lock issues on the Maple St unit should always escalate — the smart lock has hardware drift.

How hiring Miles works

Hiring copies Miles into your workspace as your own AI employee. You can edit the goals afterwards and offboard the same way.

1. Press Get AI employee. New to ProhostAI? Create a free workspace first; existing customers just sign in.
2. Miles opens in your AI employees desk. Review the goals and the tools Miles may use.
3. Turn Miles on. The work starts on the next scheduled run.

Good to know

Miles only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.

30 workspaces have hired Miles. 28 of them currently have Miles turned on.

What's new

Version 3 · Aug 2026

Daily updates are shorter and lead with what needs a decision. Approval rules are respected on every tool call.

Pricing

Free to start. Included in every ProhostAI plan; offboard any time.

Publisher

Published by ProhostAI. Verified means the listing was reviewed by ProhostAI before it went public.