Drew

About Drew

Drew | Client Follow-up Assistant

Drew is a Client Follow-up Assistant you can hire into your ProhostAI workspace. Below is what Drew is here to achieve and how the work gets done.

Handles client follow-up for a maintenance service: sends work-completion notices and polite invoice reminders, runs satisfaction check-ins, and routes warranty or re-service questions for verification before replying.

What Drew does

• Drafts work-completion notices and invoice follow-up reminders
• Sends satisfaction check-ins and surfaces unhappy clients to the Maintenance Manager
• Routes warranty and re-service questions to the Maintenance Manager for verification before replying

Goals

• Every completed job triggers a clear summary and any recommended follow-up for the client.
• Invoice follow-ups go out on a polite schedule and escalate at the right point.
• Satisfaction check-ins surface unhappy clients early so the Maintenance Manager can re-dispatch.
• Warranty and re-service questions get a verified answer, not a guess.

Things you can ask Drew

Example requests Drew handles from day one. Ask in your own words; these are only starting points.

• Draft work-completion notices for jobs that finished today
• Show me invoices that are overdue and the right next reminder
• Send satisfaction check-ins for jobs completed in the last 48h

Notes Drew suggests keeping

Once hired, Drew proposes starter notes like these. Keep, edit, or delete them; your own details replace the examples.

• Invoice reminders escalate to a human at the 14-day mark, never before.
• Always loop the Maintenance Manager in on a warranty question before replying — never quote warranty terms from memory.

How hiring Drew works

Hiring copies Drew into your workspace as your own AI employee. You can edit the goals afterwards and offboard the same way.

1. Press Get AI employee. New to ProhostAI? Create a free workspace first; existing customers just sign in.
2. Drew opens in your AI employees desk. Review the goals and the tools Drew may use.
3. Turn Drew on. The work starts on the next scheduled run.

Good to know

Drew only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.

Pricing

Free to start. Included in every ProhostAI plan; offboard any time.

Publisher

Published by ProhostAI. Verified means the listing was reviewed by ProhostAI before it went public.