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The channel a guest replies on is rarely email.

Connect Omnisend and ProhostAI can manage email and SMS campaigns together, built from the guests who actually stayed.

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Email marketing for rentals suffers from a specific problem: holiday inboxes are where promotional mail goes to die, and a message about next summer sent in February competes with everything else somebody is ignoring.

SMS behaves differently. It is read almost immediately, which makes it effective and easy to abuse — the same qualities that mean a badly judged campaign costs you a guest permanently.

Connecting Omnisend lets both run from the same guest data, so a returning-guest campaign can use email for the long message and SMS for the short time-sensitive one without maintaining two lists.

Consent matters more here than with email alone. SMS marketing rules are stricter in most jurisdictions and enforcement is more aggressive, so the guest data you use has to come with permission that covers texting, not merely a phone number you happen to hold.

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Once Omnisend is connected, ProhostAI works with your campaigns and contacts in plain language.

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Omnisend connects through OAuth, so ProhostAI never sees your password.

1. 1Open ProhostAI and go to Settings → Connections.
2. 2Search for Omnisend and select Connect.
3. 3Sign in to Omnisend and approve the permissions.
4. 4Ask how a recent campaign performed to confirm it works.

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SMS consent rules are stricter than email in most jurisdictions, and holding a phone number is not permission to text it.

SMS is read immediately, which cuts both ways — a mistimed campaign is remembered.

Omnisend stays the system of record for contacts, consent and sends.

Revoking ProhostAI in Omnisend’s settings ends access immediately.