ecobee integration

Eco between stays, comfortable by check-in — driven by the calendar.

Your ecobee knows the temperature. ProhostAI knows the calendar.

Connect your ecobee account once and the thermostat stops guessing at occupancy: it runs eco while the listing sits empty, brings the place to temperature before every check-in, and holds guests inside the limits you choose.

Overview

ecobee built its reputation on thermostats that learn a household’s rhythm. A short-term rental doesn’t have one — occupancy is whatever the booking calendar says, full this weekend and empty until Thursday. Any schedule you program by hand is right for one week and wrong for the next, so most hosts end up choosing between paying to condition an empty house and greeting guests with a cold one.

ProhostAI resolves that by driving the ecobee from the reservations themselves. Each listing gets a climate schedule with three phases: eco setpoints while the place is vacant, a pre-arrival phase that starts a lead time before check-in so the home is comfortable when guests walk in, and occupied settings for the stay itself.

The stay itself gets guardrails that work in both directions. You set a minimum and maximum for the listing: if a guest cranks the wall unit past them, the setpoint is pushed back inside your limits automatically, and if you let guests adjust the temperature from their digital guidebook, those requests are clamped to the same range. No awkward message, no surprise on the utility bill.

Models such as the ecobee SmartThermostat family connect through the same ecobee account you already use, with no hub and no API key. Thermostats sync in with their connection status, and you assign each one to its listing like any other device.

What ProhostAI can do with ecobee

Once your ecobee account is connected and each thermostat is assigned to a listing, this runs on its own:

Climate control

Eco mode the moment a stay ends — After checkout the listing drops to your away setpoints, so empty nights stop being conditioned like occupied ones.
Comfortable by the time they arrive — The pre-arrival phase starts a lead you choose — an hour before check-in by default — so the home reaches your comfort setpoint before the guest reaches the door.“Bring the living room to 72 an hour before every check-in.”
Min/max limits guests can’t escape — If someone sets the ecobee past your configured range, ProhostAI pushes the setpoint back inside it automatically.
Adjustable from the guest guidebook — If you enable it, guests change the temperature right from their digital guidebook — requests are rate-limited and clamped to your min/max.

Automation

Schedules built from reservations — Phases flip on the actual booking dates — no manual toggling on turnover day, and date changes are picked up with the reservation.
A schedule per listing — A ski cabin and a city condo don’t want the same setpoints. Each listing carries its own eco, pre-arrival and occupied settings, applied to the thermostats assigned to it.
Status you can see — Each connected ecobee shows up as a device with its connection status, so a dropped thermostat is visible before it becomes a guest complaint.

How to connect ecobee

Connecting ecobee takes a few minutes and happens entirely in the browser:

1In ProhostAI, open Smart Devices and choose Connect account.
2Pick ecobee in the secure connection window and sign in with your ecobee account credentials.
3Your thermostats sync in automatically, each with its connection status.
4Assign each thermostat to its listing.
5Set the listing’s climate schedule — eco, pre-arrival and occupied phases plus min/max limits — and it runs from the next reservation on.

Good to know

WiFi ecobee thermostats — models such as the ecobee SmartThermostat family — connect through your ecobee account, with no hub or API key.

ProhostAI manages setpoints and schedules. ecobee features like room sensors keep working through ecobee itself; ProhostAI doesn’t read them.

Connected devices are a paid add-on billed per device — start with one thermostat or roll out across a portfolio.

The eco, pre-arrival and occupied phases are individually optional — run all three, or just the guardrails and a pre-arrival warm-up.

The connection uses a secure, dedicated device-integration layer; ProhostAI never sees or stores your ecobee password.

ecobee integration FAQ

Yes. Connect your ecobee account and ProhostAI runs each listing’s thermostat from the booking calendar — eco between stays, comfortable before check-in, and held inside the temperature limits you set during the stay.

Yes. Set a minimum and maximum for the listing, and if a guest pushes the thermostat past either limit, ProhostAI moves the setpoint back inside the range automatically — no message to the guest required. The same limits clamp any adjustments guests make from their digital guidebook.

From the reservation. ProhostAI builds the schedule from the booking dates: the pre-arrival phase starts a lead time before check-in, the occupied phase covers the stay, and eco takes over after checkout. If the dates change, the schedule follows.

The listing drops to your eco setpoints as soon as the stay ends and holds them until the next pre-arrival window, so vacant nights aren’t conditioned like occupied ones.

No. ProhostAI manages the thermostat’s setpoints and schedules; room sensors keep doing their job through ecobee itself, but ProhostAI doesn’t read or act on them.