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Let AI answer the guest messages Hospitable routes to you.

Hospitable sends the message. Something has to answer the reply.

Connect Hospitable and the conversations its automation starts get finished by AI — from the details of the actual booking, at whatever hour the guest replies.

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Hospitable made its name on messaging automation for hosts: scheduled messages that fire on booking, before check-in, during the stay and after checkout, reliably and without fuss.

It solves the outbound half completely. What it cannot solve is the inbound half its own messages generate — because a good automated message frequently prompts a reply, and a reply needs an answer nobody scheduled.

That is the volume still landing on a person. The check-in instructions went out perfectly at 9am; the guest wrote back asking whether the code works on the side door, and that question has no rule behind it.

Connecting Hospitable puts an AI on exactly that remainder. Your existing message rules keep running untouched, and the conversations they provoke get handled from the real booking — with anything needing judgement escalated to you rather than answered confidently and wrongly.

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Once Hospitable is connected, ProhostAI works from its data. Your existing message rules are unaffected.

Read

Sync properties and reservations — Listings, stays, guest details and dates come across and stay current.
Read the conversations — Guest threads arrive with their history, including what your automation already sent. “Does the code work on the side door too?”
Answer from the real stay — Replies use that booking’s property and dates rather than a generic template.

Create & update

Answer the replies — The AI handles the questions your scheduled messages prompt, in your voice.
Escalate cleanly — Anything the AI should not close alone reaches you with the whole thread attached.
Schedule the work a stay creates — Turn a confirmed booking into a clean and the tasks around it.

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Hospitable connects with an API key from your Hospitable account, so ProhostAI never sees your password.

1In Hospitable, generate an API key from your account settings.
2Open ProhostAI and go to Settings → Connections.
3Search for Hospitable, select Connect, and paste the key.
4Wait for the first sync, then check your properties and upcoming reservations look right.

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Your existing Hospitable message rules keep running. ProhostAI answers the replies they provoke rather than replacing your automation.

Hospitable stays the system of record for properties, bookings and its own scheduled messaging.

Decide early which questions the AI may answer alone. Access problems and anything about money usually deserve a person.

Disconnecting in ProhostAI stops the sync and changes nothing in Hospitable.

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No. Your scheduled messages and rules keep running exactly as they are. ProhostAI answers the replies they provoke, which is the half rules cannot cover.

Because good automated messages generate replies. The check-in instructions go out perfectly and the guest writes back asking something no rule anticipated — that question is the volume still reaching you.

No. Hospitable stays your property management and messaging automation platform. ProhostAI adds the conversational layer and the operations around each stay.

Yes. It drafts for approval until you turn Autopilot on, and you can enable that per property or per message type. Access and payment questions are usually worth escalating.

Usually a few minutes. Properties and reservations arrive first; message history follows.

Open Settings → Connections in ProhostAI and disconnect it. Nothing in your Hospitable account changes.