integrationsPage.detail.h1

Connect OwnerRez bookings and your direct-booking guests.

Direct bookings are cheaper only if somebody answers them.

Connect OwnerRez and your bookings and guest conversations come into ProhostAI, where the AI answers fast enough that a direct enquiry becomes a direct booking.

integrationsPage.detail.overview

OwnerRez has an unusually loyal following among owner-operators who take direct booking seriously. It handles channel management, but the reason people choose it is the direct side — a booking engine, a website, contracts, payment processing, without a platform taking a cut.

That decision moves work onto you. When a booking comes through Airbnb, the channel has already set the guest’s expectations about response time and provided the trust. A direct enquiry has neither: it is a stranger asking whether the place is available, and the only thing establishing your credibility is how you answer.

An enquiry that waits six hours is not a booking somebody else takes commission on. It is a booking that simply does not happen, and it is invisible — nobody writes to tell you they booked elsewhere because you were slow.

Connecting OwnerRez puts an AI on that surface. Enquiries get an immediate, accurate answer from real availability at any hour, and the operational work each confirmed booking creates gets scheduled without anyone re-entering dates.

integrationsPage.detail.capabilities

Once OwnerRez is connected, ProhostAI works from its bookings — direct and channel alike.

Read

Sync bookings and guests — Reservations, guest details and dates come across and stay current.
Answer from live availability — An enquiry gets a real answer about real dates rather than a promise to check. “Is the cabin free the last week of June for six people?”
Read conversation history — Threads keep their context, so a follow-up days later is not answered from nothing.

Create & update

Answer enquiries fast — The AI replies to direct-site enquiries in your voice, at any hour, which is where speed converts.
Schedule the work — Turn a confirmed booking into a clean and the tasks around it.
Offer upsells — Propose early check-in, late checkout or a gap night where the calendar allows.

integrationsPage.detail.howToConnect

OwnerRez connects with API credentials from your OwnerRez account, so ProhostAI never sees your password.

1In OwnerRez, create an API access token from Settings → API Access.
2Open ProhostAI and go to Settings → Connections.
3Search for OwnerRez, select Connect, and paste the token.
4Wait for the first sync, then check your properties and upcoming bookings look right.

integrationsPage.detail.goodToKnow

OwnerRez stays the system of record for bookings, contracts, payments and your booking engine. ProhostAI reads bookings and acts on what they create.

Direct enquiries are where fast replies pay most — no channel is setting the guest’s expectation on your behalf.

The first sync takes a few minutes; bookings arrive before the full message history.

Disconnecting in ProhostAI stops the sync and changes nothing in OwnerRez.

integrationsPage.detail.faqTitle

No. OwnerRez keeps your bookings, contracts, payments and booking engine. ProhostAI answers the conversations they produce and runs the operations behind each stay.

Yes, and that is where it pays for itself. A direct enquiry has no channel setting expectations for you, so an immediate accurate answer about availability is what turns it into a booking.

Yes. Reservations OwnerRez manages arrive whichever channel produced them and are handled the same way.

Only if you turn Autopilot on, and you can enable it per property or per message type once you trust how it answers.

No. Payment processing and contracts stay entirely within OwnerRez.

Open Settings → Connections in ProhostAI and disconnect it. Nothing in your OwnerRez account changes.