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Sync RentalWise properties, stays and guest messages.
The inbox is the job nobody applied for.
Connect RentalWise and your properties, stays and guest conversations come into ProhostAI, where the AI covers the inbox.
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Whatever else a property management platform does, the operator using it ends up spending most of their attention on one surface: the messages.
That is true regardless of platform, and it is the reason an AI co-host sits alongside a PMS rather than competing with one. The reservations are handled. The calendar is handled. The conversation is the part still consuming a person.
Connecting RentalWise moves that surface. Properties, stays and threads come across, the AI answers from the real booking, and what genuinely needs a person is escalated with the history rather than discovered later in a backlog.
The work each stay creates follows automatically — a confirmed booking becoming a clean and the tasks around it, so the schedule stops depending on somebody noticing a new reservation.
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Once RentalWise is connected, ProhostAI works from its data — there is no second copy of your listings to maintain.
Read
- Sync properties, stays and messages — Listings, reservations and guest threads come across and stay current. “Can we check out an hour later on Sunday?”
- Answer from the real stay — Replies use the booking's own property, dates and guest details rather than a generic template.
Create & update
- Reply to guests — The AI answers in your voice on the channel the guest used, and escalates anything it should not close alone.
- Schedule the work a stay creates — Turn a confirmed booking into a clean and the tasks around it, without anyone copying dates across.
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RentalWise connects with an API key from your RentalWise account, so ProhostAI never sees your password.
- 1In RentalWise, generate an API key from your account settings.
- 2Open ProhostAI and go to Settings → Connections.
- 3Search for RentalWise, select Connect, and paste the key.
- 4Wait for the first sync, then check your listings and upcoming reservations look right.
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This connection is in Early Access. It covers listings, reservations and guest messaging rather than every feature the platform offers.
RentalWise stays the system of record for availability, rates and bookings. ProhostAI reads them and acts on them rather than replacing them.
The first sync takes a few minutes; reservations arrive before the full message history.
Turn Autopilot on gradually — one property, one message type — so you can judge the AI’s tone before it covers everything.
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