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Pull Tripadvisor reviews in and act on what they say.

A review is a maintenance ticket with a star rating attached.

Connect Tripadvisor and ProhostAI reads your listing reviews and ratings, so recurring complaints become tasks instead of a pattern nobody spots until the rating drops.

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Reviews get read, felt and forgotten. A guest mentions the shower pressure, you wince, and the comment disappears into a feed. Three months later four guests have said the same thing and the rating has moved — but nobody connected the four, because each arrived alone.

Connecting Tripadvisor lets ProhostAI do the connecting. It reads reviews and ratings across your listings, notices when the same complaint recurs, and turns it into a maintenance task aimed at the actual cause rather than a vague sense that something is off.

It also puts Tripadvisor in the same picture as your other review sources, so a property’s reputation is one thing you can ask about rather than several tabs you have to check.

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Once Tripadvisor is connected, ProhostAI reads your listing reviews and works with what they say.

Read

Pull reviews and ratings — Listing reviews come in with their scores, so the trend is visible rather than anecdotal.
Spot recurring themes — Identify the complaint that keeps appearing across separate reviews. “What are guests complaining about most at the Harbour flat?”

Create & update

Create maintenance tasks — Turn a recurring complaint into a job assigned to whoever can fix it.
Feed the wider picture — Combine Tripadvisor sentiment with your other review sources in one view.

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Tripadvisor connects as a read-only source for your listing reviews and ratings.

1Open ProhostAI and go to Settings → Connections.
2Search for Tripadvisor and select Connect.
3Confirm the listings you want monitored.
4Ask what guests are saying about a property to confirm it works.

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This is a read-only connection for reviews and ratings. It is not a booking channel and does not sync reservations.

Review data reflects what is public on your listings, so anything not published is not visible here either.

The value shows up over time. A single review is anecdote; the pattern across a season is the thing worth acting on.

Disconnecting stops the review sync and changes nothing on Tripadvisor.

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No. It is a read-only connection covering reviews and ratings. Reservations come from your PMS or channel manager.

The connection is for reading reviews and acting on what they say — spotting recurring themes and creating the maintenance tasks behind them.

By reading across reviews rather than one at a time, so a complaint mentioned by four separate guests over a season surfaces as a pattern rather than four isolated remarks.

Yes. Tripadvisor sentiment sits with your other reviews so a property’s reputation is one question rather than several tabs.

Open Settings → Connections in ProhostAI and disconnect it. Nothing on your Tripadvisor listings changes.