AI Messaging
AI Messaging
Instant AI-powered replies to guest messages. Review every suggestion before sending, or turn on Autopilot for 24/7 automated coverage.
Key benefits
AI-powered replies
Get instant, contextual suggestions for every guest message based on your listing details and past conversations.
24/7 coverage
Never miss a guest message again. Autopilot responds instantly, any time of day or night.
Continuously learning
Your AI assistant learns from your messaging style and improves its suggestions over time.
Smart escalation
Autopilot knows when to escalate complex questions to you for a human touch.
Save time
Respond to guests faster and more efficiently, giving you more time to focus on your business.
Internal notes
Add private notes to any conversation that only your team can see. Keep track of guest preferences, special requests, and important context so every interaction feels personal and informed.
Pick your AI personality
Choose whose personality the AI autopilot adopts when responding to guests. Replies are shaped by your messaging history and saved memories to keep every response consistent and on-brand.
Escalation rules
Set a confidence threshold so Autopilot only sends replies when it's sure. Messages below your threshold are escalated to you, and frustrated guests are automatically flagged for a human touch.
Message categories
Choose which types of messages Autopilot handles automatically — from check-in instructions to discount requests. Toggle categories on or off and see confidence scores and message volume for each.
Set a reply delay
Configure how long Autopilot waits before sending a reply. Add a natural delay so responses feel personal, not robotic.
Ready to get started?
All the superpowers you get with ProhostAI
AI Workflows
Create AI-powered workflows that automate tasks like sending messages, creating cleanings, or notifying your team when events happen.
AI Messaging
AI replies to guests in your voice. Use Suggestions to review every reply, or turn on Autopilot for 24/7 coverage.
AI Memory
Self-improving AI Memory learns about your properties and communication style with no manual training required.
Cleanings
Automatically schedule cleanings after guest check-outs. Auto-assign cleanings to cleaners. Auto-notify guests about completed cleans.
Scheduled Messages
Create message rules that automatically send to guests on booking confirmation, check-in, and check-out.
AI Task Management
Automatically generate and manage tasks from guest messages and reviews. Auto-assign & Auto-notify team members about new tasks.
Upsells
Earn more revenue with automated upsells by filling gap nights and selling extra services.
Reviews
Write reviews for guests with AI. Automatically analyze reviews and generate maintenance tasks.
Guidebooks
Automatically create beautiful guidebooks with AI. Share them with your guests to provide a better experience and reduce questions.
Direct Booking
Launch your own professional booking website. Accept direct reservations with secure payments and real-time availability.
Guest CRM
Unified guest profiles with complete stay history, spending insights, and contact details across all your properties.
Multicalendar
View bookings, gaps, and guests across all your listings in one place on web and mobile.
Analytics Dashboard
Monitor response times, AI messaging performance, and cleaner ratings.
Mobile apps
Access all features on iOS and Android. Manage your business from anywhere.
Push Notifications
Never miss important updates, messages, or urgent tasks.
Team Collaboration
Team chat with real-time presence, typing indicators, read receipts, and group chats. Share photos and see related tasks.
Download the app
Get instant access to AI Messaging on your mobile device. Available for iOS and Android.
