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Give your server the operational updates and a way to ask.

Run the day from the server your team already lives in.

Some teams — co-hosting groups, distributed cleaning crews, property collectives — coordinate in Discord rather than Slack. Connect it and ProhostAI posts updates into your channels and answers questions asked there.

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Discord shows up in property operations more than you would expect, usually where the team is distributed, informal or part-time: co-hosts sharing a portfolio, a cleaning crew coordinating shifts, an owner group tracking a building together.

Whatever the reason, the requirement is the same as any other team tool. Things that need a human have to arrive where people already are, and questions should be answerable without switching apps. Connecting Discord gives ProhostAI a channel to post into and a place to be asked.

The AI keeps handling routine work in the background; the server is where it surfaces the exceptions and where your team can check something quickly without opening a dashboard. For a crew that already treats a channel as the shift handover, that is a much smaller change than asking everyone to adopt another tool — the coordination stays where it has been working, and the thing being coordinated finally shows up in it.

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Once Discord is connected, ProhostAI works with your server’s channels in plain language.

Read

Read channel messages — Pick up context from the channels it has access to.
Answer a question in place — Respond in the channel where somebody asked. “Who is covering the Saturday changeovers?”

Create & update

Post updates — Send operational messages into the channel that owns them.
Manage channels — Create and organise channels as the server grows, where permissions allow.

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Discord connects by authorising ProhostAI against your server, which needs the Manage Server permission.

1Open ProhostAI and go to Settings → Connections.
2Search for Discord and select Connect.
3Choose the server to authorise and approve the permissions Discord lists.
4Ask ProhostAI to post a test message to a channel.

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You need Manage Server permission on the Discord server to authorise the connection.

ProhostAI only sees channels its role can see, so channel permissions remain the control.

Guest conversations do not move into Discord. They stay in ProhostAI’s unified inbox, where the AI has the stay history.

Removing the app from your server’s integrations settings ends access immediately.

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Enough to read and post in the channels you intend it to use. Authorising it requires Manage Server permission on your side, and channel-level permissions still apply afterwards.

No — Discord is for your team. Guest conversations stay in ProhostAI’s unified inbox across Airbnb, WhatsApp, email and the other guest channels.

Yes. Someone can ask in a channel and get the answer in that thread, using what ProhostAI knows about your properties and schedule.

Yes, it is included with ProhostAI. You need your own Discord server.

Open Settings → Connections in ProhostAI and disconnect it, or remove the app from your server’s integrations settings.